Shipping and Returns
We use flat rate shipping to most destinations. However, in some cases shipping costs may differ depending on your country. There is a shipping calculator at the checkout page, please use it if you want to check the exact shipping costs for your order.
Shipping is FREE for orders over a certain amount (amounts vary by country).
We ship all orders within 2 days of receiving the order, often on the very same day.
We recommend that you choose a shipping option with tracking. This way you can easily check the progress of your package. If you select a shipping option with no tracking, it will not be possible to get updates on the progress of your package and if it gets delayed for some reason there will be no way to know why or what happened. If you opt for a non-tracking shipping option, you agree to free us from any liability and not to hold us responsible for packages not-received. If you opt for a non-tracking shipping option, you agree to accept any and all liability if your package is lost in transit.
All our products come with a 100% satisfaction guarantee promise.
If you are not satisfied in any way by your purchase, please let us know and we will work with you to make things right.
If you decide not to use the product you purchased, you may return it to us for a refund. A full refund of the purchase price, excluding shipping costs, will be made promptly upon receiving the merchandise in the same condition in which it was shipped. In some cases we may be able to refund shipping costs as well.